Pelmorex Corp. doing business as “The Weather Network”, “MeteoMedia”, “El Tiempo” and “Clima” (collectively “we”, “us”, “our”) is committed to protecting and respecting the privacy of our users and safeguarding the information provided to us while accessing and using [Your Weather Assistant] (the “Service”).
This policy applies to your use of the Service and our collection and processing of information submitted by you when you use the Service.
What Information is Collected
Below is a summary of the information we collect when you use the Services:
| What is Collected and When | Why We Need the Information |
| The question you asked | To ensure that the system is responding the way that it should and to keep track of the types of questions being asked. |
| The response we gave | To analyze the quality of the responses of the system, and to enhance the quality for future iterations |
| Ratings and Feedback that you provide | You can optionally rate the response and provide feedback on the response of your query. If you choose to do so, we will collect that information for future system enhancements. |
| Anonymous Cookie ID | We use cookies in order to provide you with the Service. Browsers can be set to accept all cookies, reject all cookies or notify you when a website wants to set a cookie. |
| Anonymous Application ID | To identify any user preferences that you may have, including inferred user preferences. |
| Your location (if “Current Location” is enabled) | To provide relevant responses to your current location. |
| Technical information including: the Internet protocol (IP) address used to connect your computer and/or mobile device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and the carrier name (if available); and | Automatically collected information used for analytics analysis and troubleshooting |
| Information about your visit: Services you viewed or searched for, page/screen response times, download errors, length of visits to certain pages/screens, page/screen interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page or screen | Automatically collected information used for engagement analytics and in order to provide you with a response relevant to you.. |
None of this information on its own or in the aggregate is sufficient to be able to identify you and we do not sell, nor do we disclose any of the data we have collected to any other parties.
We may use the information detailed above in the following ways:
- To provide you with the Service;
- To ensure that content from our Service is presented in the most effective manner for you and for your computer and/or mobile device;
- To enforce our Terms of Use, to the extent that your personal information is required to determine whether the Terms of Use have been violated;
- To administer our Services and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To meet our legal obligations.
Links and Other Websites
Our Service may, from time to time, contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for information you submit to them or their use of your information. Please check those policies before you submit any personal information to those websites.
How Long We Keep the Information
Your data is stored with Pelmorex for as long as we are required to keep it to provide our Service to you in a seamless fashion or in compliance with applicable law.
Changes To This Policy
This Policy was last reviewed on August 15, 2023. We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless we are required by applicable law to provide another type of notice.
If you have any additional questions or concerns not addressed in this Policy please contact us at: https://help.theweathernetwork.com/hc/en-us/requests/new