Mobile: FAQs for WarningsDirect
FAQs for WarningsDirect
Questions
- How much does the "Severe Weather Alerts" service cost?
- When do I start paying $3.00?
- How many messages will I receive each day?
- Will I receive the same Warning message if I subscribe to two cities that are located within the same region?
- Will I be charged an additional $3.00 if I add a second city?
- Are there any areas that cannot receive weather alerts?
- Why do I see text ads on my premium SMS services?
- What type of Severe Weather alerts will I receive?
- What other types of information can I receive?
- How can I unsubscribe?
- Can I change the city, I chose earlier, to another city?
- Quick Tip
FAQs for WarningsDirect
Answers
- How much does the "Severe Weather Alerts" service cost?
Monthly, a C$3.00 fee per city is charged for the subscription service.
- When do I start paying $3.00?
Your billing cycle begins on the day you subscribe, and the $3.00 charge will be reflected in your next mobile bill. For example, if you subscribe to "Severe Weather Alerts" on October 12, the $3 charge will be reflected in your November mobile bill.
- How many messages will I receive each day?
Severe Weather alerts will be sent ONLY when active weather is headed in your region. A severe weather warning may be sent out in multiple messages. However, alerts are irregular and unpredictable in frequency of occurrence. The Weather Network will issue a start of warning message, any warning updates issued by Environment Canada and an end of Warning message.
- Will I receive the same Warning message if I subscribe to two cities that are located within the same region?
Yes, you will receive the same message. Environment Canada issues warnings by region ONLY and not by city.
- Will I be charged an additional $3.00 if I add a second city?
Yes. A $3 monthly charge is assigned per city. So, avoid signing up for two cities within the same region.
- Are there any areas that cannot receive weather alerts?
The service is available across Canada, to active subscribers of select carriers.
- Why do I see text ads on my premium SMS services?
In order to offer the messaging services, The Weather Network incurs regular costs in the form of carrier fees as well as towards technical and content management and maintenance. Text advertising allows, in part, to subsidize these costs.
- What type of Severe Weather alerts will I receive?
The Weather Network will send an alert to your mobile device, based on Environment Canada's weather warnings. Severe Tornado Warnings, Severe Thunderstorm, Snow Storms, blizzards etc. are some examples of SMS alerts that will be delivered.
- What other types of information can I receive?
Besides receiving the "in effect" Warning issued by EC, you will also receive updates to the Warning and a final warning-ended message. In short, your monthly package includes Warnings, updates to Warnings and warning-ended messages.
- How can I unsubscribe?
- Sign into your Subscription account at The Weather Network website and click on the "delete" button.
Yes, you can. You will be required to cancel and resubscribe to a new city within your billing month. Your billing cycle will move to the new activation date.
Add 69896 (MYTWN) to your contact list for easy access.
- RSS & Data
