Mobile: FAQs for TrafficEye

Questions

Answers

Which phones will this application work on?
All Rogers/Fido regular handsets (Motorola, Samsung, LG) will work. All BlackBerry® smartphones will work. PALM and Windows will not work.
Why are there multiple incidents for the same road name?
Incidents cover a large area and in many cases the same incident may appear more than once for the road that is specified.
How do I get images to appear at the full screen size?
Go to "Options" from the main menu screen and select "Camera Feed Settings" then set the image size to large.
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How do I turn on/off labels, incident icons, and background roads on the map page?
Icons and labels can be turned on/off from the map screen by selecting menu. Background roads can be turned on/off from the Options page.
My battery runs down quicker with the application open.
Open applications will tend to use more battery power. Close the application if you are not using it.
How much data is being used by this application?
The average data used per session by the application is about 50 kb but can vary depending on usage.
Why is my data taking so long to download?
First time use may take longer than usual to get the data.
How do I navigate the map if I have a device that has a side wheel instead of a trackball?
Side wheel devices can use the E, X, S, and F keys to navigate the map.
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