Passengers travelling within Canada should carry photo identification to verify themselves as the traveller named on the ticket.
Canadian residents travelling to the U.S. may use photo identification in combination with a birth certificate, baptismal certificate, or citizenship card as proof of residency, in lieu of a passport. For inquiries, contact U.S. Bureau of Citizenship and Immigration Services.
Canadian residents travelling to the U.S. or other countries should check the customs regulations of the country of destination by contacting the appropriate government department or embassy.
Residents of other countries travelling from Canada are advised to check the customs regulations of their destination country by contacting the appropriate government department or embassy.
Hand Baggage - Hand baggage must fit safely under aircraft seats, or in overhead bins. The acceptable size is determined by the type of aircraft so please check with your air carrier or travel agent.
Garment Bags - May be carried on board some aircraft but must be soft sided and no larger than: length 112.5 cm (45 inches), depth 11.25 cm (4.5 inches). Suitcases - Passengers are generally allowed two suitcases each with an average weight of 32kg (70 lbs) per bag. Contact your air carrier or travel agent when purchasing your ticket.
Please note: For more information about ticket reservations, baggage handling and special needs traveller assistance, please contact your air carrier or your travel agent.
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